🥷 Virginia Mack | Answered September 10, 2021
This usually happens because we need more information from you to help us verify your identity or business. We take these measures to protect our merchants and to comply with industry regulations. Once we have the information we need, we’ll remove the hold and you’ll be able to continue using Shopify Payments.Oct 1, 2022
🥷 Megan Wells | Answered January 9, 2021
Within the last 3 years, Shopify dropshipping has changed alot. And currently, the best way to make money is by building a branded one product Shopify store with a winning product. Being only 1 product... Read More
How to solve payment holds on Shopify 2020 [BEST…
Shopify Development Services
Launch a new Shopify online store or improve your current e-commerce business:
Shopify Full Website Creation Services
Sell with confidence with developers to build your Shopify store
Shopify Customization Services
Edit, customize & optimize your Shopify with help from expert developers
Shopify Performance & Security Services
Maintain peak performance, while putting your Shopify site's safety first
Shopify Theme/Plugin Installation Services
Keep customers engaged with customized themes & plugins for your Shopify site
Shopify Bug Fixes Services
Exterminate Shopify bugs with ease with help from Shopify freelance experts
Shopify Help/Consultation Services
Don't go it alone. Find admin services to run & optimize your Shopify site
Shopify Backup & Migration Services
Migrate your Shopify site to another host, or get a backup from a skilled developer
How long is the Shopify payment Hold?
🥷 Susan Mills | Answered August 25, 2020
The amount of time that the charge appears on the customer’s account depends on the bank, but is typically 3-5 days. If a charge remains on the customer’s account for more than 5 business days without an order, then contact Shopify Support for assistance.
How do I take my Shopify payment off hold?
🥷 Alicia Gross | Answered November 11, 2020
Provided you are operating a legitimate business on Shopify, it should just be a case of uploading the request documents. After 24-72 hours, they are usually verified and the hold is removed. Whilst its a slightly confusing message, you shouldn’t need to do anything but wait.Feb 3, 2022
Why is my Shopify payout still pending?
🥷 Josefina Davidson | Answered June 20, 2021
Transactions marked as Pending are for sales that you’ve made, but that haven’t been sent to your bank account yet. The Payout Date for pending transactions is an estimate only.
Why is my Shopify store not accepting payments?
🥷 Betty Lopez | Answered May 4, 2021
There are a few reasons why Shopify may not be accepting payments from customers. The most common reason is because the payment information entered by the customer is incorrect. Other reasons include insufficient funds and a declined credit card.Oct 1, 2022
How To Resolve Shopify Payment Holds
38 Related Questions Found
Why do payments go on hold?
🥷 Rebecca Casey | Answered December 8, 2020
That transfer process may take several days, and your bank doesn’t know for sure whether the payment will clear. Banks are concerned that checks written out to you could bounce or that those checks are not legitimate. A hold on the deposit gives the bank a few more days to find out whether anything is wrong.May 28, 2022
What does it mean when payments are on hold?
🥷 Mamie Holloway | Answered January 26, 2020
A hold means there’s money in your account that isn’t available yet. We might place a hold on money for a number of reasons that delay its availability. For example, you might have deposited a Western Union money order for something you sold online. That’s essentially a check deposit, subject to standard hold times.
How do I stop payment on hold?
🥷 Wendy Guzman | Answered October 3, 2020
You can usually initiate a stop payment order by calling your bank, but some institutions may require you to follow up a verbal request with written confirmation or an application form. You’ll also be expected to provide specific details to your bank or financial institution.Sep 14, 2022
How do I clear my hold balance?
🥷 Rosemarie Stone | Answered April 28, 2021
When figuring out how to remove a hold on a bank account, you can often contact your bank and find out what caused the hold. If it was a pre-authorization hold placed by a merchant on a debit card transaction, you might be able to contact them directly and have them remove it.
How do I remove hold on my account?
🥷 Casey Simon | Answered July 20, 2021
You can check your bank’s hold policies (usually given to you when the account was opened and/or available on the bank’s website) to see if you can wait it out. Or, you can contact the financial institution for more information about your situation and to request for the hold to be lifted.