What happens if I close my Shopify store?

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🥷 Ellen Burgess | Answered December 8, 2021

After you deactivate your store, you won’t have access to your Shopify admin. If you want to log back in, then you will have to enter your credit card details and reactivate your store. If you deactivate your online store, then you can’t create a new online store that uses the same myshopify domain.

🥷 Hope Morton | Answered October 23, 2021

Yes, it is possible to pause a Shopify Store. In doing so your store will continue to run and be ‘live’. Customers can continue to see your store but cannot place an order. You will need to pay for a holding fee of $14 each month that your store is on hold. 1 Pausing A Shopify Store – How Does It Work? 2 What Happens When Your Store Is On Hold?


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How to Cancel Shopify Subscription and Close Store 2021




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Will I be charged if I close my Shopify store?


🥷 Kay Barton | Answered October 14, 2020

Will I be charged if I close my Shopify store? If you owe Shopify any outstanding money you will need to pay this before you can cancel your account. You won’t be charged for cancelling, but you also won’t receive any refunds for subscriptions paid in advance.


What happens to domain when you close Shopify store?


🥷 Marianne Gutierrez | Answered October 25, 2020

All you need to do is remove the domain from the Shopify domain list and change the DNS settings with your domain registrar. Additionally, Shopify’s HTTP will remain in effect on your domain for 90 days after you deactivate Shopify store.Sep 3, 2022


Can I close Shopify store?


🥷 Tracy Strickland | Answered November 1, 2020

Steps To Close Your Shopify Store

From the Shopify dashboard, choose Settings and then click Plan and permissions. In the Store status section, choose Sell or close store. Click Close store. Enter your password to continue and confirm.

Feb 26, 2021


How do I permanently close my Shopify store?


🥷 Susan Garza | Answered November 23, 2020

Log in to your Shopify admin panel and navigate to Settings. Select Plan, then choose between Pause or cancel subscription and Cancel subscription. Review whether you want to sell your store or pause your subscription. To delete Shopify store, select Cancel subscription and close store.Aug 11, 2021


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23 Related Questions Found



Does deactivating Shopify stop billing?


🥷 Myra Bass | Answered October 3, 2021

Lisa here from the Shopify Social Care Team. If you close your store before your upcoming billing date, you will not be charged for the following month. This also applies if you’re on a trial – you can cancel anytime within your trial period for free.Sep 4, 2018


Can I cancel Shopify at any time?


🥷 Myra Lopez | Answered October 14, 2021

Sellers can choose to pause or cancel their Shopify stores at any time. Pausing your Shopify store allows you to continue working on it while preventing customers from completing the checkout process. You can cancel your Shopify store by closing it entirely or selling it on the platform’s Exchange Marketplace.Jan 21, 2021


Can I keep my domain name if I leave Shopify?


🥷 Judith Ramirez | Answered October 3, 2021

If you have a Shopify-managed domain and you no longer want to use it with your Shopify store, then you can transfer your domain to another Shopify store or domain provider.


Can I keep my Shopify domain name?


🥷 Joanne Nichols | Answered January 4, 2020

Before you can transfer your domain to Shopify, you need to unlock your domain and get a transfer authorization code from your domain provider. When you transfer a domain to Shopify, your domain’s A record and CNAME record are set to Shopify’s default domain records.


What happens if I dont choose a plan on Shopify?


🥷 Luz Barnett | Answered August 11, 2020

If you don’t select a monthly plan at the end of your free trial, then your store will be paused and you will not be able to continue working on it until you choose a paid plan.


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