Can customers reply to Shopify emails?

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🥷 Casey Lucia | Answered April 26, 2020 |

In Shopify Inbox, click the Customers tab. Select the customer that you want to respond to. Type your message and select Send.




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Examples of Follow-Up Emails That Get Replies (And…


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How long does Shopify take to respond to emails?


🥷 Luz Maria | Answered March 24, 2020 |

To clarify, while email responses are typically sent within 24-72 hours, we cannot guarantee a specific timeframe right now due to a high volume of requests coming through. As soon as the team handling your ticket has had a chance to review the request, they will respond to you via email.1 Mar 2021


Can I talk to someone at Shopify?


🥷 Tracy Adrienne | Answered December 16, 2021 |

The Shopify support team is available 24 hours a day, 7 days a week, by email, live chat, and phone.


Does Shopify support email?


🥷 Mamie Marjorie | Answered December 5, 2020 |

Email: Go through Shopify’s Help Center – or ping a message to support@shopify.com – for email-based help. Phone: Shopify offers 24/7 phone-based support in the US and around the world.4 Feb 2022


How do you communicate with customers on Shopify?


🥷 Bernadette Yvette | Answered March 22, 2020 |

Send an email message to a customer. You can send an email message to a customer directly from your Shopify admin or from the Shopify app.


How To Write A Nice Complaint Email Even When You Are…


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27 Related Questions Found



Is Shopify email marketing free?


🥷 Velma Josefina | Answered January 11, 2021 |

Shopify Email Marketing App

Shopify launched their own email marketing app in November 2019 and are offering it for free with all plans. It allows you to send a total of 2,500 emails per month for free. If you surpass that number, then you’ll be charged $1 USD for every 1,000 emails sent.

30 Mei 2022


Where do Shopify emails go?


🥷 Edith Gwendolyn | Answered June 26, 2021 |

If your sender email address is DMARC protected, then your email address might appear in inboxes as store@shopifyemail.com or store@shopify.com . Replies from your customers will be forwarded to your chosen sender email address.


Does Shopify send emails to customers after purchase?


🥷 Guadalupe Casey | Answered February 21, 2020 |

Transactional emails are Shopify automated emails from you to your customers. They’re triggered whenever a customer takes an action on your website, such as signing up for your email list or making a purchase and receiving a Shopify order confirmation email.27 Mei 2022


How can I see who opened my email in Shopify?


🥷 Shelly Amelia | Answered May 10, 2020 |

Steps:
  1. In your Shopify admin, click Settings.
  2. Click Notifications.
  3. Under Email marketing, choose either Track email opens or Don’t track email opens.


What happened to Oberlo?


🥷 Traci Josefina | Answered May 28, 2021 |

In short, Oberlo is shutting down because Shopify decided to discontinue the app. Shopify acquired Oberlo in 2017, and it quickly became one of the most popular dropshipping apps on its platform.12 Mei 2022


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